STITCH only collects information wherever it is essential to us and where it is relevant to our
operations so as to be able to provide you with the best experience and service. STITCH promises to only collect and use personal information for the purposes mentioned below:
– Name, Email ID, Region, Phone Number, Company Name, City, any other comments.
– To identify our users and visitors and carry out research on our users’ demographics
In the event that you accept that you have no objection to being provided with this
information to send you information based on your interests and usage which we think you
may find useful or which you may have requested from us, regarding our products and
For as long as either required to us by law or as relevant for the purpose stated above:
Browsing the STITCH Website will not require you to provide any personal details. You may remain anonymous.
STITCH will not sell, share or trade your personal information collected online with
third parties, except in the following cases:
1. In case of relevant information being passed onto our third- party logistics partners or third-
party payment partners as necessary, to process your order, payments and delivery. This would include, but may not be limited to, name, bank account / credit card / debit card,
shipping address and other order related information.
2. In order to personalize the Website/App for you and to be able to perform behavioural
analytics. This would include, but may not be limited to certain personally identifiable
information you provide us such as name, email, mobile phone number and information we
collect as you access and use our service, including device information, location and network
Personal information collected online will be disclosed within our corporate group for internal use
We may also send you marketing and/or promotional materials which you can unsubscribe from at
By accepting these Terms and Conditions you agree and accept that all information provided
by you will be true and accurate and will be kept up to date and that you will inform us of
any changes in the same, which you can do by accessing your STITCH Account. Information
related to your orders is stored with us, but for security reasons, cannot be retrieved directly
by us. However, you may access this and other account related/marketing/promotional
information by logging into your Account on the Website.
Users undertake to treat the personal access data confidentially and not make it available to
unauthorised third parties. Users accept and agree that STITCH cannot be held liable for misuse of
passwords, unless such misuse is a result of our actions.
STITCH ’s Undertaking:
STITCH will endeavour to ensure that all information collected from you is safely and securely stored.
We will protect your personal information by:
Restricting third party access to your personal information unless absolutely
necessaryGovernment; and not retaining your personal information for any time period
longer than required to fulfill the above purpose All payment related data is encrypted as
per our third- party payment partners’ policies, for further information, please contact our
customer care team as detailed below.
STITCH is committed in its endeavor to comply with applicable laws governing the protection of
personal data. However, in exceptional circumstances, if STITCH is required by law to disclose
personal information, specifically if the disclosure is deemed essential to prevent a threat to life or
health, or for other law enforcement purposes, it will do so.
When a User visit STITCH ’s website, the company’s servers will automatically record the information that your browser sends whenever you visit our website. This information is collected to help us customize and/or improve our website and the services and experience we provide and will not be used in association or conjunction with any other personal information.
STITCH may also choose to use Google Analytics features of Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting.
However, you can use the Google Ads Settings (https://www.google.com/settings/ads), to opt out of
Google Analytics for Display Advertising and customize Google Display Network ads. Further,
STITCH may choose to use Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show STITCH ads on sites across the Internet. STITCH and Third-Party vendors, which may include Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to STITCH , as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to STITCH .